This is an archived version of the 2020 edition of UXLx. The current event website is at

Krystal Higgins is a senior interaction designer who helps connect people, products, and systems. An area she’s been working on for years, and is extremely passionate about, is the onboarding and guidance of new and existing users. She shares techniques for creating better onboarding experiences with designers around the world, authors a blog of onboarding advice, and maintains a repository of first time user experiences as reference. In addition to teaching teams about guiding users, Krystal designs all sorts of digital experiences than span the customer journey. She has worked at companies like NVIDIA, eBay, and Google to bring such experiences to life.

Wednesday May 20
Friday May 22